Chris has recently become a member of the Physio First Quality Assured Practitioner scheme. Achieving this status recognises his personal commitment to quality of patient care and outcomes. The scheme is externally audited and looks at waiting times, number of treatments, change in function scores, achievement of patient goals and outcome of treatment.
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So far physiostopsandra has created 5 blog entries.
The current pandemic has seen many changes to the way we work. Many office workers are now working from home and this is likely to continue for some time. This means that workers have moved from an ergonomic work station to a room in the house that is perhaps not ergonomic! We have seen clients [...]
Although we are now open for face to face consultations, some clients still prefer to have a video consultation from the comfort of their own home or office. Video consultations are a good way of ensuring you get the best advice and recommendations for treatment without having to travel to us. There are several options, [...]
After much deliberation, we decided to relocate our clinic closer to our home in order to try to gain a better work/life balance. The new clinic is in Lockerbie which we appreciate may be too far for some people to travel, but we hope that those who have been satisfied with our service may [...]
Each year, as part of our ongoing quality assurance, we send a customer satisfaction survey to a random selection of clients that have been discharged. Unfortunately, in 2020 we have not yet had our annual survey due to COVID-19. We will be organising it later in the year. In 2019 we sent them to [...]